What Mailtrack Does
Mailtrack is a Gmail-only email tracking tool that operates as a Chrome extension. Once installed, it automatically adds an invisible tracking pixel to every email you send. When the recipient opens the email, the pixel fires and notifies you.
The core functionality centers on three features. Email open tracking tells you when and how many times a recipient opens your email. Link click tracking logs when a recipient clicks a link in your message. Daily reports summarize your email activity, including total emails sent, opens, and clicks.
The experience is intentionally simple. There is no complex dashboard, no multi-step setup, and no separate platform to manage. Everything happens inside Gmail.
Core Features
Real-time open notifications. When a recipient opens your email, Mailtrack sends a desktop notification and marks the email with green checkmarks in your Sent folder. Single check means delivered, double check means opened. This is similar to WhatsApp's blue checkmark system.
Link click tracking. Mailtrack tracks clicks on links within your emails. You can see which links were clicked, when, and how many times. This is useful for tracking interest in proposals, pricing pages, or documents.
Email scheduling. The paid plan includes email scheduling, allowing you to compose an email and set it to send at a specific date and time. Gmail now offers this natively, which reduces the value of this feature.
Campaign tracking. The Pro plan adds basic campaign functionality. You can create templates, send them to multiple recipients, and track open and click rates across the campaign. This is limited compared to dedicated cold email tools.
Daily activity reports. Mailtrack sends a daily email summary with your tracking data. How many emails you sent, how many were opened, and overall engagement rates.
Team dashboard (Advanced plan). The team-oriented plan adds shared tracking data, team leaderboards, and centralized reporting across multiple users.
Pricing
Mailtrack offers three tiers.
Free plan. Unlimited email tracking with open notifications. The catch: every email you send includes a "Sent with Mailtrack" signature at the bottom. This is immediately visible to recipients and unprofessional in most business contexts.
Pro plan ($2.99 per user per month, billed annually). Removes the Mailtrack signature. Adds link click tracking, email scheduling, daily reports, and campaign tracking. This is the minimum viable plan for professional use.
Advanced plan ($5.99 per user per month, billed annually). Adds team features, custom domains, priority support, and advanced analytics. Designed for sales teams.
The free plan is a lead generation tool for Mailtrack, not a real solution for business use. The branded signature undermines the professional appearance of your emails and signals to recipients that their opens are being tracked.
Strengths
Simplicity. Mailtrack does one thing, email tracking, and makes it effortless. Installation takes 30 seconds, and it works immediately without configuration.
Low price. At $2.99 per month for the Pro plan, Mailtrack is one of the cheapest email tracking tools available. For freelancers or solo operators on a tight budget, the cost is negligible.
Seamless Gmail integration. Because it runs entirely inside Gmail as a Chrome extension, there is no separate platform to learn. The tracking data appears directly in your inbox.
Reliable open tracking. For basic open tracking, Mailtrack works consistently. The real-time notifications are accurate, and the checkmark system provides quick visual confirmation. If you want a deeper understanding of how to see if someone read your email, we cover additional methods beyond tracking pixels.
Limitations
Gmail-only. Mailtrack works exclusively with Gmail and Google Workspace. If you use Outlook, Apple Mail, or any other email client, Mailtrack is not an option.
No CRM integration. Mailtrack does not integrate with Salesforce, HubSpot, Pipedrive, or other CRMs. For sales teams that need tracking data connected to deal records, this is a significant gap.
Limited campaign features. The campaign tool is basic compared to dedicated cold email platforms. There are no multi-step sequences, A/B testing, or automated follow-ups based on recipient behavior.
Free plan branding. The "Sent with Mailtrack" signature on the free plan is a dealbreaker for professional use. It tells the recipient you are tracking their email, which can damage trust.
Privacy concerns. Mailtrack uses invisible tracking pixels, which are increasingly blocked by email clients like Apple Mail (with Mail Privacy Protection enabled). When pixels are blocked, open tracking data becomes unreliable.
No deliverability tools. Mailtrack does not offer domain warm-up, spam testing, or deliverability monitoring. For cold outreach at scale, deliverability is as important as tracking.
Chrome-only. The extension works only in Chrome (and Chromium-based browsers). If you use Firefox, Safari, or another browser, Mailtrack is unavailable.
Who Mailtrack Is Best For
Mailtrack fits a specific profile: individual Gmail users who need simple, inexpensive email open tracking without complex requirements.
Freelancers who send proposals and want to know when they are read. Solo salespeople who manage a small number of deals through Gmail. Job seekers who want to track application emails. Small teams that use Gmail and need basic shared visibility.
Mailtrack is not a good fit for: sales teams with CRM workflows, cold outreach campaigns requiring sequences and automation, multi-channel sellers who use more than Gmail, or organizations with strict privacy policies.
Best Mailtrack Alternatives
If Mailtrack's limitations affect your workflow, these alternatives address specific gaps.
Mixmax. A Gmail-focused platform with email tracking, sequences, scheduling, and CRM integrations. More powerful than Mailtrack for sales teams. Pricing starts at $29 per user per month.
Yesware. Offers email tracking, templates, and CRM sync for both Gmail and Outlook. Better for teams that need cross-platform support. Starts at $15 per user per month.
HubSpot Sales Hub (Free tier). Includes email tracking, meeting scheduling, and CRM integration at no cost. The tracking is built into HubSpot's broader CRM ecosystem. Paid plans start at $20 per month.
Saleshandy. Cold email tool with email tracking, sequences, automated follow-ups, and deliverability features. Starts at $25 per user per month. Better suited for outbound sales teams.
Streak. A CRM that lives inside Gmail. Includes email tracking, pipeline management, and mail merge. Free plan available with basic tracking. Paid plans start at $15 per user per month.
For teams that rely on follow-up automation and CRM context, tools that integrate tracking with pipeline data provide significantly more value than standalone tracking extensions. Understanding whether cold emailing works for your business can help determine how much to invest in tracking infrastructure.
Final Assessment
Mailtrack delivers on its core promise: simple, affordable email tracking for Gmail users. For anyone who just needs to know whether their emails were opened, it works reliably at a low cost.
The limitations become apparent as soon as your needs grow beyond basic tracking. No CRM integration, no multi-step sequences, no cross-platform support, and no deliverability tools mean Mailtrack stays in the "lightweight utility" category. Sales professionals with pipeline requirements, outbound teams, or organizations that need compliance-ready tracking will quickly outgrow it.
The decision comes down to complexity of need. If you send fewer than 50 tracked emails per day and work exclusively in Gmail, Mailtrack is a practical choice. If your workflow involves CRM data, automated follow-ups, or team coordination, invest in a tool designed for those use cases from the start.
FAQ
Is Mailtrack free?
Mailtrack offers a free plan with unlimited email tracking, but every email includes a "Sent with Mailtrack" signature visible to recipients. The Pro plan ($2.99/month) removes this branding.
Can recipients tell I am using Mailtrack?
On the free plan, yes. The branded signature is visible. On paid plans, the tracking is invisible to recipients unless they inspect the email source code or use an email client that blocks tracking pixels.
Does Mailtrack work with Outlook?
No. Mailtrack is exclusively a Gmail and Google Workspace tool. It requires the Chrome browser and the Mailtrack Chrome extension. For Outlook tracking, consider Yesware, HubSpot, or Saleshandy.
Is Mailtrack accurate?
Open tracking is generally accurate for recipients using standard email clients. However, Apple Mail's Privacy Protection feature (introduced in iOS 15) pre-loads tracking pixels, which can generate false "opened" signals. This affects all pixel-based tracking tools, not just Mailtrack.
Can Mailtrack track attachments?
Mailtrack does not track whether recipients open or view attachments. It only tracks email opens and link clicks. For attachment tracking, consider platforms like DocSend or PandaDoc.
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