Terms & Conditions

Effective date: October 13, 2026

Introduction

The following terms and conditions govern all use by you of the website located at https://www.outsales.ai/ (the “Website”), including all of the materials, documents, text, images, graphics, animation, videos, and other information and content included in or available at the Website (“Content”), and all access to and use of any subscription services (automatically renewed unless terminated per these Terms) offered through the Website on a paid or free trial basis (“Subscription Service”). The Website, Content, Subscription Service, and any other services provided at the Website are collectively referred to as the “Service.”

The Service is owned and operated by Powerbox, Inc. (“we,” “us” or “Powerbox”). In these terms and conditions, we’ll refer to you—an individual or entity using the Service or purchasing a Subscription Service for use by individuals you designate (e.g., an employee, representative, consultant, contractor or agent who is authorized to access and use the Services for Customer’s benefit through the individual’s unique registered Account)—as “you,” “Customer” (with respect to an entity), or “Authorized User.”

The Service is offered and provided subject to acceptance of all of the terms and conditions contained herein (“Terms of Use”) in addition to any Powerbox-approved form or online subscription process by which you agree to subscribe to the Services, typically completed through our online payment process (an “Order”). The Terms of Use shall be deemed to include all other operating rules, conditions, policies, and procedures that are referred to herein or that may otherwise be published at the Website by Powerbox from time to time (collectively, “Policies”), including without limitation, the Powerbox Privacy Policy that describes our collection and use of personal data in connection with Customer’s and Authorized Users’ access to and use of the Services. The Terms of Use, any Order(s), and Policies are collectively referred to as the “Agreement.”

The Service is available only to individuals who are at least 18 years old, who are acting for themselves or in their capacity as an employee or representative of a business entity or other organization (in which case you represent and warrant that you are authorized to agree to the Agreement on behalf of yourself and such entity or organization). Powerbox may refuse to offer the Service to any person or entity and may change its eligibility criteria at any time, at its sole discretion.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF USE, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO DO SO, THEN DO NOT REGISTER FOR, ACCESS OR USE THE SERVICE. COMPLETING ANY REGISTRATION PROCESS OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICE WILL CONSTITUTE ACCEPTANCE OF, AND CREATE A LEGALLY ENFORCEABLE CONTRACT UNDER WHICH YOU AGREE TO BE BOUND BY, ALL OF THE TERMS OF USE, WITHOUT MODIFICATION.

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 17) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

1. Changes to these Terms of Use

We may translate this Agreement into other languages for your convenience. Nevertheless, the English version governs your relationship with us, and any inconsistencies among versions will be resolved in favor of the English version available here. We may change this Agreement at any time, at our sole discretion. Changes take effect when we post the updated Agreement at its original location with a new effective date, and we have no obligation to notify you of them in any other way. Your continued use of the Service after a change takes effect means you accept the updated Agreement. If you do not agree, your only remedy is to stop using the Service and cancel your subscription (the “Subscription Term” is the period you have paid for).

2. Registration and Accounts

A. Registration Requirements.

From time to time, at our sole discretion, we may make all or any part of the Service available only to registered users. The registration process may require you to provide your name, company name, address, telephone number, email address and certain additional information.

B. Account Administrators.

If you register an Account as an administrator on behalf of a business or organization: (a) you represent and warrant that you have the authority to bind that entity; (b) “you/your” means both the entity and you individually; (c) you are responsible for administering access by adding/removing Authorized Users; and (d) you shall not allow access by anyone other than Authorized Users.

C. Account Requirements.

Authorized Users agree to: (a) not share or transfer any part of an Account; (b) provide accurate, current, and complete information and keep it up to date; and (c) keep passwords secure. You must notify us immediately of any unauthorized use. Customer is responsible for Authorized Users’ compliance with this Agreement.

You consent to our using the email address you provide to send Services-related notices (including legally required notices). We may also send other messages (e.g., feature changes, offers). You can unsubscribe as directed in the communication (note: opting out may prevent you from receiving important updates).

3. The Service

A. Your Right to Use the Service.

Subject to this Agreement and any applicable Order, we grant you a limited, non-exclusive, revocable, non-sublicensable, non-transferable license to access and use the Service during the applicable term.

B. Service Updates.

We may add, change, limit or remove any part of the Service at any time, including features, integrations, usage limits, credit prices and plan contents. New or different features may be marketed separately and may require additional fees.

4. Fees and Payment Terms

A. Subscription Fees.

Unless otherwise provided in your Order, fees are payable by credit card or other permitted payment method, and you authorize us (and our payment processors) to charge for all fees when due. Except as otherwise specified in an Order, Subscription Fees are non-refundable. If your usage exceeds limits in your Order, we may charge you prorated overage fees for the applicable month.

B. Payment Terms.

Unless otherwise set forth in an Order, invoiced amounts are due within thirty (30) days. All fees for the current Subscription Term remain due unless you cancel as described in Section 11.B, even if you stop using the Service or your access is suspended. Late payments accrue interest at 1.5% per month (or the maximum permitted by law, if lower) from the due date until paid, and you will reimburse our reasonable costs of collecting overdue amounts, including collection agency and legal fees. If any payment is overdue, we may suspend your access until paid. You are responsible for all applicable taxes (excluding our net income taxes).

C. Free Trial Services.

Trials continue until the earlier of: (a) the end of the then-current Trial period; (b) the start date of any paid Subscription; or (c) our termination of the Trial. Data created during a Trial may be deleted if you do not purchase within seven (7) days after the Trial ends.

D. Usage Limitations.

Subscription packages may include usage limits (e.g., contacts, emails, storage). We may change these limits at any time. If you exceed limits, we may notify you to reduce usage, pay overage fees, or we may pause the features that exceed them.

E. Credits.

Some features consume credits, at the rates shown in the Service. Credits included in your plan are granted for each billing period. Credits not used by the end of a billing period expire and never carry over. Credits have no cash value and are non-refundable and non-transferable. We may change which actions consume credits and how many at any time.

F. Free Plan.

We may offer a free plan with the limits described on our website or in the Service. We may change or discontinue the free plan, and suspend or delete any free account, at any time, for any reason and without notice. A free account in which nobody signs in for 30 days is deleted, together with its data. We warn the account holder by email at 15 and 28 days; signing in resets the count.

5. Privacy

By using the Service you consent to the collection, use and disclosure of personal data as set forth in our Privacy Notice. Each party agrees to comply with its own privacy notice and applicable laws regarding Personal Data. Do not submit sensitive data (e.g., financial, health, minors’ data) unless agreed in writing.

6. Acceptable Use of the Service

A. Prohibited Activities.

You will not misuse the Service, including by attempting unauthorized access, interfering with security, reverse engineering, imposing unreasonable load, distributing malware, scraping, or using the Service to build a competing product.

B. Prohibited Content.

You will not transmit or make available content that is illegal, fraudulent, defamatory, obscene, hateful, violent, infringing, or otherwise violates this Agreement or others’ rights.

C. Emails Sent Through the Service.

Emails sent through the Service, including emails written or suggested by AI features, are sent from your own mailbox, in your name and on your behalf. You are solely responsible for their content and recipients, for reviewing AI-generated content before it is sent if you choose to, and for complying with all laws that apply to commercial email, marketing and the personal data of your recipients (for example CAN-SPAM, GDPR and CASL), including having a lawful basis to contact them and honoring opt-outs.

7. Third-Party Websites, Services and Other Users

A. Third-Party Links & Ads.

We are not responsible for third-party sites or ads and your use is at your own risk.

B. Third-Party Services.

Some Service elements interoperate with third-party services. Availability and performance may depend on them. Your dealings are solely between you and such providers.

C. Other Users.

Your interactions with other users are solely between you and them.

8. Data

A. License to Customer Data.

You grant us (and our subprocessors) a limited, worldwide, royalty-free license to use Customer Data as necessary to provide the Service, subject to our confidentiality obligations and applicable law. We apply reasonable safeguards but cannot guarantee storage or availability.

B. Your Responsibility for Customer Data.

You are solely responsible for the accuracy, quality, legality, and appropriate rights to the Customer Data you submit.

C. Our Right to Remove Customer Data.

We may remove or disable access to Customer Data to operate, secure, or improve the Service; ensure compliance; or as required by law.

D. Powerbox Data.

We may use aggregated, anonymized usage data to improve and operate the Service, without identifying you or including Customer Data.

E. Support Access.

For support purposes, an OutSales representative may access your account information.

9. Proprietary Rights

A. What We Own.

We (and our licensors) own all rights in the Website, Content, and Service (excluding Customer Data). Except as expressly permitted, no license is granted.

B. What You Own.

You own Customer Data. You grant us the rights necessary to provide the Service. You also grant us the right to use your name and logo to identify you as a customer (you may revoke this by written notice).

C. Suggestions and Feedback.

If you submit ideas or feedback, you grant us a perpetual, irrevocable license to use them without restriction or compensation.

10. Confidentiality

Each party will protect the other’s Confidential Information and use it only as permitted by this Agreement. We may disclose information as required by law.

11. Term and Termination

A. Term and Termination.

We may remove Content or disable the Service (or terminate access) at any time, with or without cause or notice (subject to Section 11.B).

B. Subscription Term and Automatic Renewal.

Your Subscription Term begins on the effective date in your Order and renews automatically unless canceled. You may cancel anytime after automatic renewal. If you cancel before the end of a billing period, unused time is not refunded. A cancellation request must be sent at least 15 days before renewal to info@outsales.ai. If payment is not received within seven (7) days of renewal, the account may be terminated.

C. Termination and Suspension.

We may suspend access if you violate this Agreement or fail to pay. Suspension of Customer’s Account suspends all associated Authorized Users.

No Refunds.

Payments are non-refundable.

D. Effect of Termination.

Upon request within thirty (30) days after expiration, and provided all fees are paid, we will make Customer Data available for download in CSV or another agreed format. After 30 days, we have no obligation to maintain or provide Customer Data and may delete it unless legally prohibited. Sections intended to survive termination do so.

12. No Warranties

THE WEBSITE, CONTENT, SOFTWARE AND SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICE WILL BE TIMELY, ACCURATE, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WITHOUT LIMITING THE ABOVE, WE MAKE NO WARRANTY THAT CONTENT GENERATED BY AI FEATURES IS ACCURATE, COMPLETE OR APPROPRIATE, THAT EMAILS WILL BE DELIVERED OR NOT MARKED AS SPAM, THAT DATA FROM THIRD-PARTY SERVICES IS CORRECT, OR THAT USE OF THE SERVICE WILL PRODUCE ANY SALES, REPLIES OR OTHER RESULTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POWERBOX AND ITS AFFILIATES (AND OUR OFFICERS, DIRECTORS, EMPLOYEES) SHALL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT. WHERE LIABILITY CANNOT BE EXCLUDED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY: (A) MATTER BEYOND OUR REASONABLE CONTROL; (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF SUBSTITUTE GOODS/SERVICES; (C) INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, REVENUE, DEALS OR BUSINESS OPPORTUNITIES; (D) EMAILS SENT FROM YOUR MAILBOX THROUGH THE SERVICE, INCLUDING AI-GENERATED CONTENT, OR THEIR CONSEQUENCES; (E) ACTS, OMISSIONS OR OUTAGES OF THIRD-PARTY SERVICES; OR (F) DAMAGES, IN THE AGGREGATE, IN EXCESS OF THE LESSER OF US$100 AND THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, EVEN IF ADVISED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify and hold harmless Powerbox, its affiliates, officers, directors, employees and representatives from claims arising from (a) your use or misuse of the Service; (b) your use of Third-Party Services; or (c) any other party’s use of the Service via your Account. We may assume exclusive defense at our expense; you will cooperate.

15. International Use

You consent to the transfer and processing of Customer Data in the United States (and other locations where we or our providers operate). Access from locations where the Service is illegal is prohibited; you are responsible for compliance with local laws.

16. Governing Law

This Agreement is governed by the laws of the State of Delaware, without regard to conflicts of law principles.

17. Dispute Resolution

A. Initial Dispute Resolution.

We are available at support@outsales.ai to address concerns. You agree to attempt to resolve disputes through good-faith negotiations before initiating arbitration or litigation.

B. Agreement to Binding Arbitration.

If unresolved after thirty (30) days, either party may initiate binding arbitration administered by AAA under its rules, on a confidential, individual basis. The arbitrator may grant any relief available in court. The Federal Arbitration Act governs interpretation and enforcement. If you initiate arbitration and the filing fee exceeds US$250 and the claim is non-frivolous, we will pay the excess. You will not be required to pay our fees if you do not prevail.

C. Class Action Waiver.

Arbitration will be conducted only on an individual basis; class actions and class arbitrations are waived. If this waiver is found unenforceable, the arbitration provision is null and void.

D. Exceptions.

Either party may seek relief in small claims court or for disputes relating to intellectual property.

E. Term for Cause of Action.

Any claim must be filed within one (1) year after it arose.

F. Exclusive Venue for Litigation.

For any litigation other than small claims, the state and federal courts located in Delaware have exclusive jurisdiction and venue. You waive jury trial to the maximum extent permitted by law.

18. Compliance with Laws

Both parties will comply with applicable laws. Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms.

19. Information or Complaints

Questions or complaints may be sent to support@outsales.ai. You may also contact us by writing to:

Powerbox Inc.
2810 N Church St, PMB 829659
Wilmington, DE 19802, United States

Please do not include sensitive information (e.g., credit card data) in email.

20. Miscellaneous

This Agreement (including each Order) is the entire agreement between Powerbox and you regarding the Service, and supersedes prior agreements. We reject additional or different terms proposed by you (e.g., in a PO). In the event of a conflict between this Agreement and an Order, the Order controls solely as to that Order. You may not assign this Agreement without our prior written consent; we may assign without restriction. No third-party beneficiaries. No waiver, amendment, or modification is valid unless in writing and signed by both parties (except updates per Section 1). If any provision is invalid, the remainder remains in force. To the extent allowed by law, you agree to bring any claim related to the Service within one (1) year of accrual. The parties are independent contractors; this Agreement does not create a partnership, joint venture, employment or agency relationship. This is a non-exclusive arrangement.